Shipping policy
This policy details our delivery procedures and timelines.
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Processing & Dispatch: Orders are processed within 1-2 business days. We do not process orders on weekends or public holidays.
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Shipping Network: We ship from multiple global warehouses (UK, France, USA, Singapore, Hong Kong) based on stock availability and your location to optimise delivery speed.
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Delivery Times: Most orders are delivered within 7-15 working days. These are estimates and commence once the order is dispatched, not when it is placed. Delays may occur due to customs clearance, postal service issues, or unforeseen circumstances.
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Shipping Costs & Tracking: Shipping costs are calculated at checkout and vary by destination. A tracking number will be provided once your order is dispatched.
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