Order Placement

1.Is VAT applied to my purchase?
No. All displayed prices are final and inclusive of any applicable taxes and duties. You will not incur any additional charges at checkout or upon delivery.

2.What payment methods do you accept?
We accept the following secure payment options: Credit/Debit Cards (including Visa), Western Union, and Bank Transfer.

3.Do you deliver internationally?
Yes, we ship worldwide. To minimise delivery times, your order will be dispatched from our nearest regional warehouse.

4.Can I pay over the phone?
For your security, we do not accept telephone payments. All transactions must be completed securely through our online checkout system.

5.Is my transaction secure?
Absolutely. Our website employs SSL encryption and is fully compliant with PCI-DSS standards, ensuring your payment and personal details remain protected.

6.What should I do if my card payment fails?
Please verify your card details are correct and that your bank permits international transactions. If the issue continues, please try an alternative payment method or contact your bank directly. Our support team is also available to assist.

7.My order didn't go through, but my card was charged. What happens?
In these instances, the authorisation hold is typically released by your bank within 3-10 business days. If the order was not confirmed, you will not be charged. If a deduction appears, please contact us with your details for an immediate investigation.

8.What if I cannot complete my order online?
Please contact our Customer Support team via email or our live chat function. We can guide you through the process or, where available, provide a secure direct payment link.

Order Processing

1.Are all products, like popular tournament jerseys, in stock?
Most items are in stock for immediate dispatch. Due to exceptionally high demand during major tournaments such as the World Cup or European Championship, certain jerseys may sell out quickly. Live stock levels are indicated on each product page.

2.Can I change my order after paying?
Amendments are only possible if your order has not yet entered the packing stage. Please contact us at your earliest convenience, and we will endeavour to assist.

3.Can I cancel my order?
You may cancel your order within 1 hour of placing it, provided it has not been prepared for shipment. Please follow the procedure below.

4.How do I cancel an order?
Please contact our Customer Support team immediately via email or your account dashboard, quoting your order number. We will confirm if cancellation is feasible and action it promptly.

5.What are your shipping methods and delivery times for Europe?
We ship from EU-based warehouses using tracked courier services. Delivery within Europe generally takes 7-15 working days. Global delivery times vary between 7 and 20 working days, subject to destination.

6.How can I track my order?
Once dispatched, you will receive a confirmation email containing your tracking number. You may use this to monitor progress on the carrier's website or within your account.

7.What if my order hasn't arrived within the estimated timeframe?
First, please check your tracking information for the latest updates. If there is no movement or a significant delay, please contact our support team with your order number, and we will investigate with the carrier on your behalf.

After-Sales Service

1.What is your returns policy?
We offer a 14-day returns period from the delivery date for items in unused, original condition with all tags attached. Personalised or special-order items are non-returnable unless faulty.

2.How long do exchanges or refunds take?
Processing begins once we receive the returned item and takes 3-5 business days. Refunds are issued to your original payment method; the time for the funds to reach you depends on your financial institution.

3.Are there any fees for returns or exchanges?
Customers are responsible for the cost of return postage, unless the item is faulty or we sent an incorrect product. No additional handling fees are applied for processing returns or refunds.

UKSoccerKit Team
https://www.uksoccerkit.com/

About UK Soccer Kit | Authentic Football Shirts & Custom Team Kits

Our Story: Founded in Football Passion

Established in 2015, UK Soccer Kit was born from a shared, undying passion for the beautiful game. We are not just a retailer; we are a team of dedicated football enthusiasts, designers, and logistics experts based in Europe. Our mission is to bridge the gap between the electrifying atmosphere of the stadium and supporters worldwide, providing access to authentic and stylish football shirts that embody team spirit and pride. Serving over 800,000 customers across the globe is a testament to our commitment and the trust we’ve built within the football community.

Our Expertise: Design, Quality, and Innovation

Our core strength lies in our integrated European approach. Our in-house team oversees the entire process:

• Design & Development: Our creative designers, deeply attuned to football kit trends 2024, craft the styles fans desire. We focus on both iconic replicas and fresh, contemporary designs.

• Fabric & Quality Control: Through rigorous premium jersey material research, we select fabrics that offer the perfect balance of comfort, durability, and authentic look. Every stitch is monitored to ensure our products meet high expectations for durable and affordable soccer jerseys.

• Continuous Updates: True to the dynamic nature of football, we release new football jersey designs monthly, ensuring your collection is always current.

Your Global Shopping Experience: Fast & Reliable

We understand the excitement of receiving your new kit. To provide a seamless European e-commerce experience, we operate a sophisticated logistics network with warehouses strategically located in the UK, France, the USA, Singapore, and Hong Kong. This system allows for intelligent order routing:

1. Your order is dispatched from the nearest warehouse with available stock.

2. This leads to efficient shipping, with most parcels arriving within 7-15 working days.

3. We provide transparent tracking. Please note that final delivery can sometimes be influenced by local customs procedures, which may cause occasional delays.

Beyond the Pitch: Custom Kits for Your Team

We proudly extend our expertise to custom football kit wholesale and personalisation. Whether you’re a local amateur club, a corporate team, or a group of travelling supporters, our dedicated service team will guide you from concept to creation. Design bespoke team uniforms that foster unity and showcase your unique identity with professional quality.

Our Commitment to You: Value & Community

At UK Soccer Kit, we believe in exceptional value—offering superior quality at competitive prices, backed by reliable customer service. We are committed to building a lasting community of fans who share our passion. Every jersey we sell is a symbol of loyalty, a memory, and a piece of the sport we all love.

Ready to represent your team? Explore our collection of official-style jerseys and experience the UK Soccer Kit difference today.